CookieYes – Terms and Conditions

Last updated: 12th August 2021

Please read these Terms and Conditions, carefully before registering for a subscription for the  Services offered on this website operated by CookieYes Limited of 3 Warren Yard Warren Park,  Wolverton Mill, Milton Keynes, MK12 5NW, United Kingdom, company number 13074037, VAT  number GB381305513. 

By registering for a free trial or completing the online registration form for a chargeable subscription for  the Services at www.cookieyes.com and clicking on the accept buttons relating to our Terms and  Conditions, DPA and Privacy Policy, you the Customer agree to be legally bound  by these Terms and Conditions, DPA and Privacy Policy as they may be modified and posted on our  website from time to time. In the event of any inconsistency between the content of the Terms and  Conditions, DPA and the Privacy Policy, the Terms and Conditions shall prevail followed by the DPA  and then the Privacy Policy. 

If you do not wish to be bound by these Terms and Conditions, DPA and Privacy Policy then you may  not register to use a free trial or purchase our Services. 

1. Definitions 

In this Agreement, the following words shall have the following meanings: 

“Agreement”means these Terms and Conditions, DPA and Privacy Policy  together;  
“Business Daymeans 9.00 am to 5.00 pm UK local time on a Monday to  Friday (excluding any national holiday in the UK); 
“Companymeans CookieYes Limited;
“Confidential Informationmeans any and all information in whatsoever form relating to  the Company or the Customer, or the business, prospective   business, finances, technical processes, computer software  (both source code and object code), Intellectual Property  Rights or finances of the Company or the Customer (as the case may be), or compilations of two or more items of such information, whether or not each individual item is in itself  confidential, which comes into a party’s possession by virtue of  its entry into this Agreement or provision of the Services, and  which the party regards, or could reasonably be expected to  regard, as confidential and any and all information which has been or may be derived or obtained from any such information; 
“Customer Datameans all data imported into the Services for the purpose of  using the Services or facilitating the Customer’s use of the Services; 
“Customermeans the company or person who completes the online  registration form for use of the Services;
DPAmeans the data processing agreement of the Company  published at https://www.cookieyes.com/dpa/ as amended from time to time; 
Effective Datemeans the date on which the Customer registers online and  agrees to the terms of this Agreement;
Feedbackmeans feedback, innovations or suggestions created by the  Customer or users regarding the attributes, performance or  features of the Services; 
Feesmeans the fees as set out in the Company’s online price list  where the Customer may order Services which apply after the  Trial Period has expired; 
Force Majeuremeans anything outside the reasonable control of a party,  including but not limited to, acts of God, fire, storm, flood,  earthquake, explosion, accident, acts of the public enemy, war,  rebellion, insurrection, sabotage, epidemic, pandemic,  quarantine restriction, labour dispute, labour shortage, power  shortage, including without limitation where Company ceases to be entitled to access the Internet for whatever reason,  transportation embargo, failure or delay in transportation, any  act or omission (including laws, regulations, disapprovals or  failures to approve) of any government or government agency; 
Initial Termmeans the fixed initial term starting on the Effective Date, set  out in the Order Form (which includes the Trial Period); 
Intellectual Property Rightsmeans all copyrights, patents, utility models, trademarks,  service marks, registered designs, moral rights, design rights  (whether registered or unregistered), technical information,  know-how, database rights, semiconductor topography rights, business names and logos, computer data, generic rights,  proprietary information rights and all other similar proprietary  rights (and all applications and rights to apply for registration or  protection of any of the foregoing) as may exist anywhere in  the world; 
Order Formmeans the email confirmation sent to the Customer upon  registration; 
Privacy Policy means the privacy policy of the Company published at https://www.cookieyes.com/privacy-policy/ as  amended from time to time;
Renewal Termmeans the renewal term set out in the Order Form; 
Servicesmeans the software applications services of the Company,  ordered online by the Customer and set out in the Order Form  which are made available to the Customer and includes any  computer software programmes and, if appropriate, Updates  thereto;
“Statistical Data”means aggregated, anonymised data derived from the  Customer or user’s use of the Services which does not include  any personal data or Customer Confidential Information;
Termmeans the Initial Term plus any Renewal Term(s); 
Terms and Conditionsmeans these terms and conditions of the Company published  at https://www.cookieyes.com/terms-and-conditions/ as amended from time to time;
“Trial Period”means the free trial period set out in the Order Form;
Updatesmeans any new or updated applications services or tools  (including any computer software programmes) made available by the Company as part of the Services. 

2. Services

  1. The Customer engages the Company and the Company agrees to provide the Services to the  Customer from the Effective Date for the Term in accordance with the terms of this Agreement. 
  2. The Services shall be available to the Customer 99.9% on a 24 x 7 basis, (excluding any  scheduled maintenance or lack of availability of the Services not caused by the Company or  its sub-contractor’s breach of the terms of this Agreement).

3. Subscription Licence 

  1. The Customer is granted a non-exclusive, non-transferable, revocable licence to use the  Services (including any associated software, Intellectual Property Rights and Confidential  Information) during the Term. Such licence shall permit the Customer to make cache copies of  software or other information as are required for the Customer to receive the Services via the  Internet. Where open source software is used as part of the Services, such software use by  the Customer will be subject to the terms of the open source licences.  
  2. No right to modify, adapt, or translate the Services or create derivative works from the  Services is granted to the Customer. Nothing in this Agreement shall be construed to mean, by  inference or otherwise, that the Customer has any right to obtain source code for the software  comprised within the Services. 
  3. Disassembly, decompilation or reverse engineering and other source code derivation of the  software comprised within the Services is prohibited. To the extent that the Customer is  granted the right by law to decompile such software in order to obtain information necessary to  render the Services interoperable with other software (and upon written request by the  Customer identifying relevant details of the Services(s) with which interoperability is sought  and the nature of the information needed), the Company will provide access to relevant source  code or information. The Company has the right to impose reasonable conditions including but  not limited to the imposition of a reasonable fee for providing such access and information. 
  4. Unless otherwise specified in this Agreement, the Services are provided and may be used  solely by the Customer as part of the Customer’s website/desktop architecture. Except as  specifically stated in this Agreement, the Customer may not: (i) lease, loan, resell or otherwise  distribute the Services save as permitted in writing by the Company; (ii) use the Services to  provide ancillary services related to the Services; or (iii) permit access to or use of the  Services by or on behalf of any third party. 
  5. The Customer warrants and represents that it shall maintain reasonable security measures  (as may change over time) covering, without limitation, confidentiality, authenticity and integrity  to ensure that the access to the Services granted under this Agreement is limited as set out  under this Agreement. 
  6. The Company may suspend access to the Services, or portion thereof, at any time, if in the  Company’s sole reasonable discretion, the integrity or security of the Services is in danger of  being compromised by acts of the Customer or its users. Where possible, the Company shall  give the Customer 24 hours written notice, before suspending access to the Services, giving  specific details of its reasons.

4. Intellectual Property Rights 

  1. All Intellectual Property Rights and title to the Services (save to the extent incorporating any  Customer Data, Customer or third party owned item) shall remain with the Company and/or its  licensors and subcontractors. No interest or ownership in the Services, the Intellectual  Property Rights or otherwise is transferred to the Customer under this Agreement. 
  2. The Customer shall retain sole ownership of all rights, title and interest in and to Customer  Data and its pre-existing Intellectual Property Rights and shall have the sole responsibility for  the legality, reliability, integrity, accuracy and quality of the Customer Data. The Customer  grants the Company a non-exclusive, non-transferable, royalty free licence to use Customer  Data, Customer Intellectual Property Rights and any third party owned item from the Effective  Date for the Term to the extent required for the provision of the Services. 
  3. The Customer is not allowed to remove any proprietary marks or copyright notices from the  Services. 
  4. The Customer assigns all rights, title and interest in any Feedback to the Company. If for any  reason such assignment is ineffective, the Customer shall grant the Company a non-exclusive,  perpetual, irrevocable, royalty free, worldwide right and licence to use, reproduce, disclose,  sub-licence, distribute, modify and exploit such Feedback without restriction. 
  5. The Customer grants the Company the perpetual right to use Statistical Data and nothing in  this Agreement shall be construed as prohibiting the Company from using the Statistical Data  for business and/or operating purposes, provided that the Company does not share with any  third party Statistical Data which reveals the identity of the Customer or Customer’s  Confidential Information.
  6. The Company may take and maintain technical precautions to protect the Services from  improper or unauthorised use, distribution or copying. 
  7. The Company reserves the right to cancel any licence at any time at its sole discretion upon  giving 14 days written notice, without any liability other than refunding any Fees already paid  applicable to periods after termination 

5. Ordering, Fees, Invoicing and Payments 

  1. The Company is entitled to refuse any order placed by a Customer. If an order is accepted,  the Company will confirm acceptance via email. 
  2. No Fees shall be charged for the Services during the Trial Period. 
  3. Upon expiry of the Trial Period, the free trial will automatically become a chargeable  subscription to use the Services. The Customer will be invoiced and charged the Fees set out  in the subscription plan the Customer chose upon registering for the free trial. The Company  shall issue invoices to the Customer as set out in the chosen subscription plan for continued  use of the Services. All invoices shall be payable in full by the  Customer. All Fees exclude any Value Added Tax legally payable on the date of the invoice,  which shall be paid by the Customer in addition, where applicable. 
  4. The Customer shall pay all Fees to the Company in advance and the Customer hereby  permits the Company to take credit and debit card payments in advance upon the issue of  each invoice. The Fee is the price in force and set out in the online price list of the Company at  the date and time of each invoice. 
  5. The Customer undertakes that all details provided for the purpose of obtaining the Services  will be correct and that banking and card details used are its own and that there are sufficient  funds or credit facilities to cover the Fees.  
  6. Where payment of any Fees is not received on the due payment date, the Company may,  without liability to the Customer, disable the Customer’s password, account and access to all  or part of the Services and the Company shall be under no obligation to provide any or all of  the Services while the invoice(s) concerned remains unpaid. The Company shall be entitled to  charge interest on overdue Fees at the applicable statutory rate. 
  7. The Company reserves the right to recover any costs and reasonable legal fees it incurs in  recovering overdue payments.

6. Warranties 

  1. Each party warrants and represents that: (i) it has full corporate power and authority to enter  into this Agreement and to perform the obligations required hereunder; (ii) the execution and  performance of its obligations under this Agreement does not violate or conflict with the terms  of any other agreement to which it is a party and is in accordance with any applicable laws;  and (iii) it shall respect all applicable laws and regulations, governmental orders and court  orders, which relate to this Agreement. 
  2. The Company warrants to the Customer that: (i) it has the right to license the Services; (ii) the  Services shall be performed with reasonable skill and care and in a professional manner in  accordance with good industry practice; (iii) the Services shall operate to materially provide  the facilities and functions provided by the Company; and (iv) in performing the Services it will  not infringe the Intellectual Property Rights of any third party or be in breach of any obligations  it may have to a third party. The foregoing warranties shall not: (a) cover deficiencies or  damages relating to any third party components not furnished by the Company; or (b) any  third party provided connectivity necessary for the provision or use of the Services. 
  3. No warranty is made regarding the results of usage of the Services or that the functionality of  the Services will meet the requirements of the Customer or that the Services will operate  uninterrupted or error free. 
  4. The Customer warrants and represents to the Company that: (i) it rightfully owns the  necessary user rights, copyrights and ancillary copyrights and permits required for it to fulfil its  obligations under this Agreement; (ii) it shall maintain reasonable security measures (as may  change over time) covering, without limitation, confidentiality, authenticity and integrity to  ensure that the access to the Services granted under this Agreement is limited as set out  under this Agreement. In particular the Customer and users shall treat any identification,  password or username or other security device for use of the Services with due diligence and care and take all necessary steps to ensure that they are kept confidential, secure and are used properly and are not disclosed to unauthorised persons. Any breach of the above shall be immediately notified to the Company in writing. The Customer shall be liable for any breach of this Agreement by its users; and (iii) it shall ensure that its network and systems comply with the relevant specification provided by the Company from time to time and that it is solely responsible for procuring and maintaining its network connections and telecommunications links from the Customer’s systems to the Company’s data centres and all problems,  conditions, delays, delivery failures and all other loss or damage arising from or relating to the  Customer’s network connections or telecommunications links or caused by the Internet. 
  5. All third party content or information provided by the Company via the Services, for example  prices is provided “as is”. The Company provides no warranties in relation to such content or  information and shall have no liability whatsoever to the Customer for its use or reliance upon  such content or information. 
  6. Except as expressly stated in this Agreement, all warranties and conditions, whether express  or implied by statute, common law or otherwise (including but not limited to satisfactory quality  and fitness for purpose), are hereby excluded to the fullest extent permitted by law. 
  7. The Customer acknowledges that Services should not be used for high risk applications where  precise locations or features on maps are essential to the Customer, for example use of the  Services by the emergency services.  

7. Liability 

  1. Neither party excludes or limits its liability to the other for fraud, death or personal injury  caused by any negligent act or omission or wilful misconduct. 
  2. In no event shall either party be liable to the other whether arising under this Agreement or in  tort (including negligence or breach of statutory duty), misrepresentation or however arising,  for any Consequential Loss. ‘Consequential Loss’ shall for the purposes of this section mean:  (i) pure economic loss; (ii) losses incurred by any client of the Customer or other third party;  (iii) loss of profits (whether categorised as direct or indirect loss); (iv) losses arising from  business interruption; (v) loss of business revenue, goodwill or anticipated savings; and (vi)  losses whether or not occurring in the normal course of business, wasted management or staff  time. 
  3. Subject to clauses 7.1 and 7.2, the total liability of the Company to the Customer in aggregate  (whether in contract, tort or otherwise) under or in connection with this Agreement or based on  any claim for indemnity or contribution shall be limited to one hundred (100) per cent of the  total Fees (excluding any VAT, duty, sales or similar taxes) paid or payable by the Customer to  the Company during the twelve (12) month period prior to the date on which such claim arose.  If the duration of the Agreement has been less than twelve (12) months, such shorter period  shall apply. 
  4. The Customer shall be liable for any breaches of this Agreement caused by the acts,  omissions or negligence of any users who access the Services as if such acts, omissions or  negligence had been committed by the Customer itself. 
  5. In no event shall the Customer raise any claim under this Agreement more than one (1) year  after: (i) the discovery of the circumstances giving rise to such claim; or (ii) the effective date of  the termination of this Agreement. 
  6. The parties acknowledge and agree that in entering into this Agreement, each had recourse to  its own skill and judgement and have not relied on any representation made by the other, their  employees or agents. 

8. Indemnities 

  1. The Company, shall at its own expense: (i) defend, or at its option, settle any claim or suit  brought against the Customer by a third party on the basis of infringement of any Intellectual  Property Rights by the Services (excluding any claim or suit deriving from any Customer  provided item); and (ii) pay any final judgement entered against the Customer on such issue  or any settlement thereof, provided that: (a) the Customer notifies the Company promptly of  each such claim or suit; (b) the Company is given sole control of the defence and/or  settlement; and the (c) Customer fully co-operates and provides all reasonable assistance to  the Company in the defence or settlement.
  2. If all or any part of the Services becomes, or in the opinion of the Company may become, the  subject of a claim or suit of infringement, the Company at its own expense and sole discretion  may: (i) procure for the Customer the right to continue to use the Services or the affected part  thereof; or (ii) replace the Services or affected part with other suitable non-infringing  service(s); or (iii) modify the Services or affected part to make the same non-infringing. 
  3. The Company shall have no obligations under this clause 8 to the extent that a claim is based  on: (i) the combination, operation or use of the Services with other services or software not  provided by the Company, if such infringement would have been avoided in the absence of  such combination, operation or use; or (ii) use of the Services in any manner inconsistent with  the terms of this Agreement; or (iii) the negligence or wilful misconduct of the Customer. 
  4. The Customer shall defend, indemnify and hold the Company and its employees, sub contractors or agents harmless from and against any cost, losses, fines, liabilities and  expenses, including reasonable legal costs arising from any claim relating to or resulting  directly or indirectly from: (i) any claimed infringement or breach by the Customer of any  Intellectual Property Rights with respect to the Customer’s use of the Services outside the  scope of this Agreement; (ii) any access to or use of the Services by users or a third party; and  (iii) use by the Company of any Customer Data or Customer or user provided item; and (iv)  breaches of data protection law or regulations or the terms of the DPA by the Customer; and  (v) any breach of the terms of this Agreement by a user; and the Company shall be entitled to  take reasonable measures to prevent the breach from continuing. 
  5. Subject to clauses 8.1 to 8.4 inclusive, each party (‘the first party’) indemnifies and undertakes  to keep indemnified the other party, its officers, servants and agents (‘the second party’)  against any costs or expenses (including the cost of any settlement) arising out of any claim,  action, proceeding or demand that may be brought, made or prosecuted against the second  party under clause 8 of this Agreement. Such indemnity extends to and includes all costs,  damages and expenses (including legal fees and expenses) reasonably incurred by the  second party in defending any such action, proceeding claim or demands. 

9. Term and Termination 

  1. This Agreement will begin on the Effective Date and continue for the Initial Term. Upon expiry  of the Initial Term the Agreement shall automatically renew for further Renewal Terms until a  party terminates in accordance with its rights set out below in this clause 9. 
  2. The Customer may terminate this Agreement at any time for convenience by giving 30 days  notice prior to the expiry of the Initial Term or any Renewal Term. Termination shall be effective  on the start date of the next applicable Renewal Term.  
  3. The Company may immediately terminate this Agreement or the provision of any Services  provided pursuant to this Agreement if: (i) the Customer has used or permitted the use of the  Services otherwise than in accordance with this Agreement; or (ii) the Company is prohibited,  under the laws of England or otherwise, from providing the Services. 
  4. Either party shall be entitled to terminate this Agreement on written notice to the other party if  the other party: (i) goes into voluntary or involuntary liquidation (otherwise than for the purpose  of a solvent reconstruction or amalgamation) or has a receiver or administrator or similar  person appointed or is unable to pay its debts within the meaning of s268 Insolvency Act 1986  or ceases or threatens to cease to carry on business or if any event occurs which is analogous  to any of the foregoing in another jurisdiction; or (ii) commits a material breach of any term of  this Agreement which, if capable of remedy, is not remedied within five (5) Business Days of  receipt of a written notice specifying the breach and requiring it to be remedied; (iii) is  prevented by Force Majeure from fulfilling its obligations for more than twenty eight (28) days. 
  5. Upon termination of this Agreement: (i) the Company shall immediately cease providing the  Services to the Customer and all licences granted hereunder shall terminate; (ii) the Customer  shall promptly pay the Company all unpaid Fees for the remainder of the Term. No Fees  already paid shall be refunded if the Agreement is terminated prior to the end of the Term; (iii)  at the option of the Customer, following receipt of a request from the Customer delete (in  accordance with the terms of the DPA) or return all Customer Data stored in the Company’s  database in a machine readable format, free of charge, provided that such request is made  within 30 days of termination. If the Customer requires any Customer Data to be returned in a  different format the Company reserves the right to charge for this additional service on time  and materials basis. 
  6. Termination of this Agreement for whatever reason shall not affect the accrued rights of the  parties. All clauses which by their nature should continue after termination shall, for the  avoidance of doubt, survive the expiration or sooner termination of this Agreement and shall  remain in force and effect. 

10. Confidential Information 

  1. Each party may use the Confidential Information of a disclosing party only for the purposes of  this Agreement and must keep confidential all Confidential Information of each disclosing party  except to the extent (if any) the recipient of any Confidential Information is required by law to  disclose the Confidential Information. 
  2. Either party may disclose the Confidential Information of the other party to those of its  employees and agents who have a need to know the Confidential Information for the purposes  of this Agreement but only if the employee or agent executes a confidentiality undertaking in a  form approved by the other party. 
  3. Both parties agree to return all documents and other materials containing Confidential  Information immediately upon completion of the Services. 
  4. The obligations of confidentiality under this Agreement do not extend to information that: (i)  was rightfully in the possession of the receiving party before the negotiations leading to this  Agreement; (ii) is, or after the day this Agreement is signed, becomes public knowledge  (otherwise than as a result of a breach of this Agreement); or (iii) is required by law to be  disclosed.

11. Data Protection 

  1. Each party undertakes to comply with its obligations under relevant applicable data protection  laws, principles and agreements. 
  2. To the extent that personal data is processed when the Customer or it users, use the Services,  the parties acknowledge that the Company is a data processor and the Customer is a data  controller and the parties shall comply with their respective obligations under applicable data  protection law and the terms of the DPA .  
  3. If a third party alleges infringement of its data protection rights, the Company shall be entitled  to take measures necessary to prevent the infringement of a third party’s rights from  continuing. 
  4. Where the Company collects and processes personal data of the Customer, as a data  controller, when providing the Services to the Customer for example when the Customer  provides an email address upon registration or when ordering Services, such collection and  processing shall be in accordance with the Privacy Policy.

12. Third Parties 

Nothing contained in this Agreement is intended to be enforceable by a third party under the  Contracts (Rights of Third Parties) Act 1999, or any similar legislation in any applicable jurisdiction. 

13. Force Majeure 

  1. If a party is wholly or partially prevented by Force Majeure from complying with its obligations  under this Agreement, then that party’s obligation to perform in accordance with this  Agreement will be suspended. 
  2. As soon as practicable after an event of Force Majeure arises, the party affected by Force  Majeure must notify the other party of the extent to which the notifying party is unable to  perform its obligations under this Agreement. If the Force Majeure event last for more than 28  days the non-defaulting party may terminate this Agreement with immediate effect without  penalty. 

14. Miscellaneous 

  1. Should a provision of this Agreement be invalid or become invalid then the legal effect of the  other provisions shall be unaffected. A valid provision is deemed to have been agreed which  comes closest to what the parties intended commercially and shall replace the invalid  provision. The same shall apply to any omissions. 
  2. This Agreement constitutes the whole agreement and understanding between the parties and  supersedes all prior agreements, representations, negotiations and discussions between the  parties relating to the subject matter thereof. 
  3. No party may assign or transfer its rights under this Agreement without the prior written  consent of the other party, such consent shall not be unreasonably withheld, however the  Company shall be entitled to assign the Agreement to any company in the Company’s group  of companies; or (ii) any entity that purchases the shares or assets of the Company as the  result of a merger, takeover or similar event, who is not a competitor of the Customer. 
  4. The Company and the Customer are independent contractors and nothing in this Agreement  will be construed as creating an employer-employee relationship. 
  5. Amendments to, or notices to be sent under this Agreement, shall be in writing and shall be  deemed to have been duly given if: (i) sent by registered post to a party at the address given  for that party in this Agreement; or (ii) to the email address of each party usually used to  correspond within the Services for invoicing. Notwithstanding the aforesaid, the Company may  change or modify the terms of this Agreement upon giving the Customer 30 days notice via  email. All changes shall be deemed to have been accepted by the Customer unless the  Customer terminates the Agreement prior to the expiry of the 30 day period. 
  6. Neither party shall make any public statement, press release or other announcement relating  to the terms or existence of this Agreement, or the business relationship of the parties, without  the prior written consent of the other party. Notwithstanding the aforesaid the Company may  use the Customer’s name and trademarks (logo only) to list the Customer as a client of the  Company on its website and in other marketing materials and information. 
  7. This Agreement shall be governed by the laws of England and Wales. The courts of England  shall have exclusive jurisdiction for the settlement of all disputes arising under this Agreement.
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